It may be better to complain about bad service than to yelp about it
By Cecily Hastings
It’s surprising how many touchpoints you have with customer service. In a typical day, you may visit your local coffee shop, dry cleaner and gas station—all before 10 a.m. Add a few phone calls for service needs, a trip to the library, the grocery store or a specialty shop, end your day with dinner out and you will have encountered a dozen or more people who perform customer service. Multiply that over a year and you have thousands of experiences.
Most of us know the difference between great, good and poor service. Do you look forward to the same pleasant people you see on a repeated basis?
Bringing Baseball to McKinley Park
By Lisa Schmidt
The words “Play ball” for an organized youth baseball league have not been heard on the McKinley Park baseball field in more than 20 years. But beginning this month, the baseball diamond becomes home field for the newly created Juniors Division of East Sacramento Little League.
Arena on the Ballot?
Council candidates on whether voters should get a say
By Lisa Schmidt
Sacramento City Councilmember Steve Cohn will not run for re-election to the District 3 council seat. The district includes East Sacramento, River Park and South Natomas.
The election will be in June. If no candidate receives more than 50 percent of the votes, there will be a runoff in November between the top two vote getters from the June election.
Farms, Food and Film
Sellands to serve spaghetti and a movie during film festival
by Lisa Schmidt
If Sacramento is the farm-to-fork capital of America, East Sacramento deserves some of the credit for that honor. The concept of Farm to Fork Week originated with Josh Nelson, of East Sac’s Selland’s Market-Cafe.
This month, Nelson and the Selland’s team bring one of the featured events of the Sacramento Food Film Festival to East Sacramento.
Sac Metro Chamber chief on the arena and leaders for the future
By Kellie Randle
As the incoming chairman of Sacramento Metro Chamber, James Beckwith has a front-row seat for all the changes taking place in the capital region. Here, he talks about his vision for the future of Sacramento.
Know the Candidates
Would-be councilmembers on budget, Arena, Libraries and more
By R.E. Graswich
Two candidates, Julius Cherry and Rick Jennings, are running for the District 7 City Council seat being vacated by Darrell Fong, who is running for the state assembly. The district includes the Pocket/Greenhaven and Valley Hi neighborhoods.
Know the Candidate
Schenirer on the city budget, taxes, the arena and more
By R.E. Graswich
Sacramento City Councilmember Jay Schenirer will run for re-election to the District 5 council seat he was elected to in November 2010. The district includes Curtis Park, South Land Park, Oak Park and parts of South Sacramento. The election will be June 3.
Refuge for Refugees
Local group offers microloans and more to immigrants
By Terry Kaufman
Two decades ago, Sacramento’s Interfaith Service Bureau launched an initiative to help resettle refugees into the Sacramento region. The Sacramento Refugee Ministry worked with immigrants from all parts of the globe who faced many common challenges, from finding housing and jobs to adjusting to a new language and culture. A number of refugees, particularly those from the former Soviet Union, were interested in starting their own businesses but didn’t have the knowledge to do so.